Theft / Registrar Lock is a security feature that prevents unauthorized or unintended domain transfers. In most cases,
Registrar Lock is enabled by default, so first thing it must be disabled on the side of your current Registrar.
You have to wait at least 60 days from the registration date before transferring your domain. Additionally, domains cannot be transferred within a 60-day period after previous transfer (ICANN's 'Policy on Transfer of Registrations Between Registrars').
If your domain transfer has failed due to this error, please make sure that,
The domain was not created or transferred within past 60 days;
Registrar Lock is disabled. Domain status in WHOIS should be changed from ‘ClientTransferProhibited’ to ‘OK’.
Once you have confirmed the above criteria, go to Domains - Transfer page to resubmit the transfer..
All PHPFusion transfers are risk-free.
In case of transfer failure, a full refund will be issued to your account balance.
Once all modifications are made and the domain name is prepared for transfer, you may resubmit the transfer at Domains - Transfer page .
If you paid for the transfer with a credit card or PayPal and no longer wish to transfer your domain, our Support Team will gladly assist in refunding your payment to the initial source of payment.