This error often occurs when transferring a .UK domain name. It means that the transfer was submitted but the domain’s IPS Tag was not changed to NETEARTHONE.
An IPS tag applies to each .UK domain and is required in transferring a domain name from one Registrar to another.
To correct this, contact your current Registrar and request that they change the IPS Tag for the domain name to NETEARTHONE.
You may then submit a new transfer order. If you submit a transfer request before IPS tag is changed, the domain must be re-tagged within 7 days, otherwise the transfer will fail automatically.
General transfer time-frames are as follows,
If the transfer is submitted before IPS tag has been changed, the transfer will be processed within 7 days of the IPS tag change.
If the transfer is submitted with NETEARTHONE as the IPS tag, the transfer will be processed and the domain should appear in your Namecheap account within 24 hours of transfer submission.