Support Tickets is just like a help desk, it can be used more by business sites. PHP-Fusions future is aimed at a wider audience including business types, it only seems logical to offer business sites the tools to help run their business.
Go to roadmap item #1502
Admin of Contact Infusion V8
- Add/Remove/Edit Department - in edit, add groups.
- Add/Remove/Edit Support Thread Category
- Add/Remove/Edit Thread post.
Page of Contact Infusion V8:
- Contact Us Page
- Open Ticket - embed token validation, sendpm, sendemail, display captchas if not member. feature - various ticket status.
Craig, you do it? :D
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