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2 Replies | Latest reply on 03-01-2017 04:08 by Craig
Craig
Craig Posted 4 years ago 4531 posts

Support Tickets

Support Tickets is one of the most requested features from PHP-Fusion users.

Support Tickets is just like a help desk, it can be used more by business sites. PHP-Fusions future is aimed at a wider audience including business types, it only seems logical to offer business sites the tools to help run their business.

Go to roadmap item #1502

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Chan
ChanPosted 4 years ago 3478 posts
That was a job to be done for Contact-Us with Tyler. This is his model.

Admin of Contact Infusion V8
- Add/Remove/Edit Department - in edit, add groups.
- Add/Remove/Edit Support Thread Category
- Add/Remove/Edit Thread post.

Page of Contact Infusion V8:
- Contact Us Page
- Open Ticket - embed token validation, sendpm, sendemail, display captchas if not member. feature - various ticket status.

Craig, you do it? :D
Craig
CraigPosted 4 years ago 4531 posts

Quote

That was a job to be done for Contact-Us with Tyler. This is his model.

- by hien


:)

Quote



Craig, you do it? :D
- by hien


No, was just saying! :G

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Craig

Support Tickets
by Craig Posted 4 years ago