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Can't change password!


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Hi, So when I reset my login password on my php 7 website, it gives me a bunch of random letters to login and change my password. But when I try to do that, it says :profile updated" but then I can't log in with the new password. I have to used the generic one.

I'm having the same issue with my admin password. I can't remember it and I don't know how to change it.
Falk has replied to this - 1 year ago

7 replies

Print the new one or write it down, the password boxes in 7.02.07 are very confusing but it should indeed work.
Cupid has replied to this - 1 year ago
It isn't working.. Any other suggestions? Do I have a database problem?

Merged on 06/06/2018:
It seems that nothing in the user profile will update. I can't even manually add new users. Any suggestions?
Falk has replied to this - 1 year ago
Check your error log if anything is there, have you recently switched environment? ( host etc ), upgraded PHP version?, 7.02 does not run well on PHP 7, around PHP 5.4 is the limit.
Cupid has replied to this - 1 year ago
vivalavoltz.com/cupid/images/phpbroken.png

I'm not too sure what all of this means. What is undefined index?
Falk has replied to this - 1 year ago
You seem to be missing some core files and / or translations. You might also have some custom mods that break your installation.
the preg_match error is due to PHP replaced it. It can still be ok.
Take a fresh download and replace all files, make a backup first.
Cupid has replied to this - 1 year ago
Hey really appreciate all of your help. I really do.

I took your advice and replaced all the v7 files with a fresh install. Keeping the database (config file and multisite)

The same problems occur.

I can't change my password, can't change my theme or e-mail.

What would cause an update to a user's profile to not save?
Falk has replied to this - 1 year ago
Do you have any custom user fields installed / added?
author Cupid
forumUser Administration - 8
replies8 posts
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activeLast updated on 1 year ago
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Users who participated in discussion: Falk, Cupid