This is just to let the community at large know about why the site was down over the weekend. From our preliminary investigations, there appears to be an issue with the admin reset facility. Our Dev team are currently verifying the problem and are working to post more details as soon as possible.
In the meantime, we recommend that all v7.02 users refrain from using admin reset and to advise their administrators to manually change their passwords in edit profile. We apologise for any inconvenience.